Does VIDAA Pay accept all currencies?
VIDAA Pay is committed to accepting all currencies that are required to complete the transaction. That said, the specific currencies that are accepted depend on the VIDAA content providers.
Where can I access my billing information and history?
You can find their current subscriptions by going to your User Profile and then selecting My Subscription > My Purchases. You can also confirm your billing and payment history from your Purchase List by visiting https://my.vidaa.com.
How can I create or update my VIDAA account PIN?
The process is simple. After adding a credit card to your VIDAA account, you can create or update the VIDAA PIN directly from your User Profile.
Can I edit or remove payment methods on my VIDAA account?
Yes. You can edit or delete your saved credit card information directly from your User Profile or on our desktop site.
How do I enroll in VIDAA Pay?
After creating a VIDAA account, visit your User Profile to enroll in VIDAA pay. Securely enter your credit card information, and then start browsing content.
What is VIDAA Pay?
VIDAA Pay is a payment system that allows users to purchase or subscribe to content directly on the VIDAA platform.
What should I do if I can’t log in to my VIDAA account?
If you experience any issues involving your VIDAA account, please send a detailed message to our support team.
How do I manage my subscriptions?
We consistently work with our content partners to provide integrated subscription and billing services. This means that with VIDAA, you can manage your content subscriptions all in one place. To manage your subscriptions, click the My Subscription option in the User Profile section. You can view and edit your subscriptions directly on this page.
Can I subscribe to content using my VIDAA account?
Yes. If your content partners have enabled this feature, you can subscribe to content directly from your VIDAA account.
How can I create a VIDAA account?
Creating a VIDAA account is easy. Simply create your account by clicking the Account icon on the VIDAA launcher and following your TV’s instructions. To create your VIDAA account via desktop, please visit https://my.vidaa.com.
