What should I do if my TV is not working?

Support is provided directly by the TV manufacturer (i.e., Hisense, Toshiba, Newsan, etc.). Please visit your TV manual or your TV manufacturer’s website for more information. How can I access voice control support? You can get support for the voice control feature on your TV by visiting https://voiceservice.vidaa.com. 

Can I update my VIDAA software?

Yes. The easiest way to find and install the latest VIDAA software is to take the following steps on your TV: Select System Settings Click Support Go to System Upgrade Check Firmware Upgrade

What is VIDAA?

VIDAA is a leading Operating System (OS) that your TV manufacturer uses to keep their hardware running smoothly.

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