VIDAA is a leading Operating System (OS) that your TV manufacturer uses to keep their hardware running smoothly.
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Learn more about VIDAA OS and services, find answers to your questions, discover something new from the VIDAA how-to videos
VIDAA is a leading Operating System (OS) that your TV manufacturer uses to keep their hardware running smoothly.
Yes. The easiest way to find and install the latest VIDAA software is to take the following steps on your TV:
Support is provided directly by the TV manufacturer (i.e., Hisense, Toshiba, Newsan, etc.). Please visit your TV manual or your TV manufacturer’s website for more information.
How can I access voice control support?
You can get support for the voice control feature on your TV by visiting https://voiceservice.vidaa.com.
Creating a VIDAA account will allow you to manage your apps and settings across various VIDAA devices.
When enabled by the content partner, you can also use your VIDAA account to manage and pay for your subscriptions.
Creating a VIDAA account is easy. Simply create your account by clicking the Account icon on the VIDAA launcher and following your TV’s instructions.
To create your VIDAA account via desktop, please visit https://my.vidaa.com.
Yes. If your content partners have enabled this feature, you can subscribe to content directly from your VIDAA account.
The VIDAA mobile app allows users to control their TV without a remote control. It provides:
To make sure you have the correct version of the app for your TV, please go to your TV settings and select Support > Mobile App.
From there, download the app by scanning the QR code that appears on your screen. The app is available for both iOS and Android.
Take the following steps to connect the VIDAA app to your TV:
Make sure your mobile device and TV are connected to the same network.
Agree to the VIDAA End User License, Disclaimer, and Privacy Policies on your TV if you haven’t already. To do so, go to your TV settings and select Support > Disclaimer and Privacy.
Restart the mobile app and select the TV or device you want to connect.
Still experiencing problems? Make sure you have the correct version of the app installed by going to your TV settings, and then selecting Support > Mobile App. Scan the QR code on your TV screen to find and install the correct version of the mobile app.
