VIDAA USA Inc. Vulnerability Disclosure Policy
Last Updated: January 14, 2024 INTRODUCTION This vulnerability disclosure policy applies to any vulnerabilities you are considering reporting to us. We recommend reading this vulnerability disclosure policy fully before you report a vulnerability and always acting in compliance with it. We value those who take the time and effort to report security vulnerabilities according […]
VIDAA USA Inc. Security Support
Last Updated: January 14, 2024 INTRODUCTION We take the growing risk of security threats to our products very seriously. We have long been committed to the ongoing effort to continuously provide security updates for our products. Device models will be supported with security updates for at least 4 years from their launch day. Product […]
Deezer partners with VIDAA and Hisense to bring music to smart TVs worldwide
New integration is available on over 15 million TVs worldwide Dedicated Deezer button added to all remote controls on Hisense TVs from this summer Deezer and VIDAA are helping TV users in over 150 countries instantly play their favorite tunes from the comfort of the living room. Available from today, Deezer is the only global music streaming service […]
What should I do if the VIDAA app Media function isn’t working?
To troubleshoot the Media function of your VIDAA app, make sure you have turned on Content Sharing by going to your TV settings, and then selecting System > Application Settings > Content Sharing.
How can I connect the VIDAA app to my TV?
Take the following steps to connect the VIDAA app to your TV: Step 1 Make sure your mobile device and TV are connected to the same network. Step 2 Agree to the VIDAA End User License, Disclaimer, and Privacy Policies on your TV if you haven’t already. To do so, go to your TV settings […]
How do I install the VIDAA app?
To make sure you have the correct version of the app for your TV, please go to your TV settings and select Support > Mobile App. From there, download the app by scanning the QR code that appears on your screen. The app is available for both iOS and Android.
What is the VIDAA mobile app?
The VIDAA mobile app allows users to control their TV without a remote control. It provides: Fully-functional remote control features Quick access to your favorite apps Cast media directly from your mobile device on TV
Does VIDAA Pay accept all currencies?
VIDAA Pay is committed to accepting all currencies that are required to complete the transaction. That said, the specific currencies that are accepted depend on the VIDAA content providers.
How can I create or update my VIDAA account PIN?
The process is simple. After adding a credit card to your VIDAA account, you can create or update the VIDAA PIN directly from your User Profile.
Can I edit or remove payment methods on my VIDAA account?
Yes. You can edit or delete your saved credit card information directly from your User Profile or on our desktop site.
